Crisis resources and urgent support.
If you are in immediate danger or need urgent mental health support, please use crisis or emergency resources now.
Authentic Arch Counseling is an outpatient therapy practice and is not a crisis service. Messages, emails, forms, and appointment requests are not monitored 24/7 and should not be used for emergencies.
If you are in immediate danger, call 911 or go to the nearest emergency room. For crisis support, call or text 988. You can also text HOME to 741741 for Crisis Text Line support.
Crisis and urgent support options
Use the options below for crisis, urgent mental health support, or emergency situations. Authentic Arch Counseling is not a crisis service, and website forms, email, voicemail, and appointment requests should not be used for emergencies.
Immediate danger or medical emergency
If you are in immediate danger, may hurt yourself, may hurt someone else, are experiencing a medical emergency, or need urgent in-person support, call 911 or go to the nearest emergency room.
Crisis Text Line
Text HOME to 741741 for free, confidential, text-based crisis support in the United States.
The Trevor Project
The Trevor Project offers crisis support for LGBTQ+ young people. This resource may be useful for visitors seeking support for themselves, a loved one, or someone in their community..
988 Suicide & Crisis Lifeline
For suicidal thoughts, emotional distress, substance use crisis, or mental health crisis support, call or text 988. Support is available by phone, text, and chat.
Veterans Crisis Line
Veterans, service members, and their loved ones can call 988 and press 1, text 838255, or use online chat through the Veterans Crisis Line.
Trans Lifeline
Trans Lifeline offers peer support for trans people and people questioning their gender. Availability may vary, so check their current hotline details when possible.
What not to use for emergencies
Some forms of communication are helpful for scheduling, administrative questions, and non-urgent therapy-related messages. They are not appropriate for emergencies, crisis support, urgent safety concerns, or situations that need immediate response.
Please do not use the following for emergencies:
• Website contact forms
• Voicemail
• Appointment requests
• Client portals
• Social media messages
• Text messages or informal messaging
• Any platform used for scheduling or administrative communication
These channels may not be monitored immediately and should not be used if you are in danger, feel unable to stay safe, or need urgent support.
If you are in immediate danger, call 911 or go to the nearest emergency room. For crisis support, call or text 988. You can also text HOME to 741741 for Crisis Text Line support.
If you are worried about someone else’s safety, you can contact crisis or emergency resources for guidance. If there is immediate danger, call 911 or seek emergency support now.
Additional support notes
Crisis support can be useful for many kinds of urgent distress. You do not have to know exactly what kind of help you need before reaching out.
Veterans, service members, and loved ones can reach the Veterans Crisis Line by calling 988 and pressing 1, texting 838255, or using online chat.
If you are outside the United States, use your local emergency number or local crisis resources. Crisis numbers and emergency services vary by country and region.
Support in a crisis should come from crisis resources.
Authentic Arch Counseling can support ongoing outpatient therapy needs, but crisis and emergency situations require immediate crisis or emergency support. Once immediate safety needs are addressed, therapy can be part of continued care, reflection, and support.